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Put Your Data to Work. Literally.

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//The Challenge

From Hindsight to Foresight

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Proprietary Foundation Models (with Gloqo AI)

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Predictive Crystal Ball

Our AI & Automation Solutions

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Mario Bot: Your AI Customer Service Superstar

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BI That Inspires Action

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Case Study Spotlight

Client: A European subscription box service.

Challenge

Their customer service team was overwhelmed with "Where is my order?" inquiries, and they had no way to proactively identify customers who were likely to cancel.

Solution

DataQ deployed Mario Bot to handle all initial support queries and built a predictive churn model based on customer behaviour.

Result

Mario Bot now resolves 65% of all inbound tickets automatically. The churn model has allowed for proactive retention campaigns that have reduced overall churn by 12%.

Ready to See Your AI in Action?